Welcome to Softrate™

Our Human Resources (HR) policies are designed to foster a positive and productive workplace, ensuring fairness and consistency for all employees. This page outlines our key HR policies and procedures.

1. Equal Employment Opportunity

Softrate is an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

2. Code of Conduct

Our Code of Conduct outlines the expectations for employee behavior and performance. All employees are expected to:

• Act with integrity and honesty
• Treat colleagues, clients, and partners with respect and professionalism
• Adhere to company policies and procedures
• Report any unethical behavior or violations of company policies

3. Anti-Harassment and Discrimination Policy

Softrate is committed to maintaining a work environment free from harassment and discrimination. Harassment or discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic is strictly prohibited.

4. Attendance and Punctuality

Regular attendance and punctuality are essential to the smooth operation of our business. Employees are expected to report to work on time and notify their supervisor in advance if they are unable to work.

5. Performance Management

Our performance management process is designed to provide employees with feedback, set goals, and support professional development. Employees will participate in regular performance reviews with their supervisors.

Softrate always encourages workers to think out-of-the-box. So, we expect keen interest from your side to work hard and creatively on Softrate projects to avail timely rewards.

6. Compensation and Benefits

Softrate offers a competitive compensation and benefits package, which includes:

• Bonus payouts
• Competitive salaries
• Softrate Goodies
• Employee wellness programs

7. Training and Development

We are committed to the continuous development of our employees. Softrate offers a variety of training and development opportunities to help employees grow in their careers.

8. Confidentiality

Employees are expected to maintain the confidentiality of company information and not disclose any proprietary or sensitive information to unauthorized parties.

All the work that you will produce at or concerning Softrate Technologies will be the intellectual property of Softrate Technologies Private Limited. You are not allowed to store, copy, sell, share, or distribute it to a third party under any circumstances.

We are very concerned about the privacy and security of our clients. Softrate operates on the zero tolerance principle concerning any breach of data security, and Softrate's corporate security guidelines. After the employment, you are expected to hand over all of Softrate's/ Client's work/data stored on your Personal Computer to your HR Manager.

9. Use of Company Property

Company property, including computers, internet access, and office supplies, should be used for business purposes only. Personal use of company property should be kept to a minimum.

10. Termination of Employment

During the appointment period you shall not engage yourselves directly or indirectly in any other organization/business as you will be liable for the termination.

Employment with Softrate is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice, subject to applicable laws and regulations.

11. Grievance Policy

Employees who have concerns or grievances are encouraged to discuss them with their supervisor or HR. Softrate is committed to resolving grievances promptly and fairly.

12. Amendments to HR Policies

Softrate reserves the right to amend or modify these policies at any time. Employees will be notified of any significant changes.

13. Contact Information

For questions or more information about our HR policies, please contact our HR department at hr@softrateglobal.com